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MORE THAN A CAREER

AN OPPORTUNITY TO
CHANGE LIVES.

At Vigilance, every day is a chance to make a meaningful difference in people’s lives. Our team of physicians, nurses, nursing assistants, care managers and more—pursue the mission to help our providers improve the health and lives of their patients, care givers, and family members.

Vigilance is looking for extraordinary people to join our rapidly growing team. We offer an inspirational, fun, innovation-driven work environment. Our team members enjoy great pay, benefits and perks, but they also value the opportunity to learn from some of the most passionate and driven people in the industry. If you share our obsession with patient satisfaction and patient improvement, as well as our absolute focus on changing healthcare by enhancing the experience of both the patient and healthcare providers, then we invite you to send us your application today!

MORE THAN A CAREER

AN OPPORTUNITY TO
CHANGE LIVES.

At Vigilance, every day is a chance to make a meaningful difference in people’s lives. Our team of physicians, nurses, nursing assistants, care managers and more—pursue the mission to help our providers improve the health and lives of their patients, care givers, and family members.

Vigilance is looking for extraordinary people to join our rapidly growing team. We offer an inspirational, fun, innovation-driven work environment. Our team members enjoy great pay, benefits and perks, but they also value the opportunity to learn from some of the most passionate and driven people in the industry. If you share our obsession with patient satisfaction and patient improvement, as well as our absolute focus on changing healthcare by enhancing the experience of both the patient and healthcare providers, then we invite you to send us your application today!

[vc_row][vc_column width="2/3"][vc_column_text]As we celebrate Pride 2025, we honor the resilience, strength, and vibrant spirit of the LGBTQ+ community. At the heart of this celebration is our unwavering commitment to health equity for all. This year, we’re shining a spotlight on the need for inclusive, affirming, and accessible care—because everyone deserves the opportunity to live their healthiest life. Together, let’s build a future where every individual, regardless of sexual orientation, gender identity, or expression, has equitable access to the care and support they need to thrive. Please review and share these health education resources for patients, providers, and caregivers.

LGBTQIA+ Health Education Center

Health Disparities Among LGBTQ Youth

Healthy People 2030

GMLA: Health Professionals Advancing LGBTQ Equality

The National Coalition for LGBTQ Health

 

A patient-centered approach to care management. Schedule a one-on-one strategy session. 

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Request a FREE custom report detailing potential outcomes of BHI, CCM, RPM, and other care coordination models. Gauge their impact on your center's quality and reimbursement.

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For Federally Qualified Health Centers (FQHCs), the Annual Wellness Visit (AWV) isn’t just another preventive service—it’s a powerful catalyst for improving patient care, driving revenue growth, and strengthening readiness for value-based care models.

Here’s why AWVs deserve a top spot in your FQHC’s strategy, and how you can harness their full potential.


Why AWVs Matter

AWVs offer Medicare patients a comprehensive annual check-up focused on prevention, chronic disease management, and health goal-setting. For FQHCs, they provide a structured opportunity to:

Identify Care Gaps – AWVs include health risk assessments, screenings, and a personalized prevention plan, enabling early identification of chronic conditions and social needs.

Engage High-Risk Patients – The AWV visit opens the door to enrolling eligible patients in Chronic Care Management (CCM), Behavioral Health Integration (BHI), or Remote Patient Monitoring (RPM) programs.

Enhance Revenue Streams – AWVs are reimbursed at rates of approximately $175 per visit, and coupling them with CCM or RPM can significantly increase per-patient revenue.

Align with Value-Based Care – AWVs improve quality metrics, patient engagement, and documentation—key pillars for success in value-based contracts with Medicaid, Medicare Advantage, and commercial payers.


The Potential Impact for FQHCs

FQHCs serving 1,000 Medicare patients annually could see a transformative financial and clinical impact:

Annual Revenue Impact per 1000 Patients (Example):

Revenue SourceEstimated Annual Revenue
AWV$175,000
CCM$223,200
RPM$72,000
Total$470,200

Sources of Numbers in the Model

AWV Reimbursement Rate ($175)
  • This is based on the Medicare reimbursement for an Annual Wellness Visit (HCPCS G0438 for the initial AWV and G0439 for subsequent AWVs). Rates can range from $150 to $200+ depending on geographic location and specific payer contracts.
CCM Enrollment Rate (30%)
  • A conservative estimate based on industry benchmarks suggests that 20-40% of eligible Medicare patients seen for an AWV may qualify for and enroll in Chronic Care Management (CCM), especially when proactive outreach is used.
CCM Monthly Reimbursement ($62)
  • This represents the national average for CPT 99490 (CCM), which pays around $62 per month per patient. Higher complexity codes (e.g., CPT 99487) can bring in higher payments.
RPM Enrollment Rate (10%)
  • This assumes that 10% of AWV patients may qualify for and enroll in Remote Patient Monitoring (RPM). This aligns with adoption rates at many FQHCs, though this number can increase with proactive recruitment.
RPM Monthly Reimbursement ($60)
  • Based on Medicare’s reimbursement for RPM codes (CPT 99453, 99454, 99457). Average monthly reimbursement is around $60 per patient when billing for both device supply and monitoring time.

Clinical Outcomes:

  • Improved chronic disease management

  • Reduced emergency department visits and hospitalizations

  • Enhanced patient satisfaction and trust

Strategic Benefits:

  • Stronger positioning in value-based care programs

  • Proactive management of high-risk populations

  • Enhanced readiness for payer negotiations and reporting


Actionable Steps FQHC Executives Can Take

Here’s how your leadership can turn AWVs into a strategic advantage:

Prioritize AWV Implementation – Establish AWVs as a core component of your care delivery strategy. Allocate staff and resources to support consistent scheduling and outreach.

Build Proactive Outreach Campaigns – Use your EHR to identify eligible patients and conduct personalized outreach to schedule AWVs. Leverage trusted messengers like care managers or community health workers.

Streamline Pre-Visit Preparation – Gather updated medical histories, medication lists, and social needs assessments before visits to maximize the AWV’s value.

Integrate Care Management Enrollment – Use the AWV as a launching point for CCM, RPM, or BHI enrollment—train providers to identify eligible patients and discuss these services during the visit.

Monitor, Measure, and Optimize—Track AWV completion rates, enrollment in care management programs, and patient outcomes. Use the data to refine workflows, staff training, and patient engagement strategies.

Final Thought

For FQHCs, the Annual Wellness Visit isn’t just a checkmark on a to-do list; it’s a strategic lever for improving patient health, increasing revenue, and demonstrating leadership in value-based care. By investing in AWVs and pairing them with proactive care management, your health center can unlock new opportunities for growth, impact, and mission.

Annual Wellness Visits are just one way we help health centers drive quality. Schedule a one-on-one strategy session to learn more.

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Enhance care between provider visits. Schedule a strategy session and care management impact assessment.

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Federally Qualified Health Centers (FQHCs) are entering a new era of value-based care. Two key changes are at the heart of this shift: the emergence of Advanced Primary Care Management (APCM) and the sunsetting of HCPCS code G0511 for care management services. As we move forward, FQHC leaders must be ready to adapt to and capitalize on these changes.

What is APCM?

APCM is a care delivery and payment model designed to align FQHC operations with the goals of comprehensive, coordinated, and value-driven healthcare. By focusing on holistic patient management, APCM promotes improved outcomes, better patient engagement, and sustainable financial models for health centers.

Under APCM, FQHCs are incentivized to deliver high-quality, proactive care through:

  • Patient-centered medical home (PCMH) principles

  • Enhanced care management and coordination

  • Performance-based payments tied to quality and outcomes

The End of G0511 – What’s Changing?

For years, FQHCs have used HCPCS code G0511 to bill for General Care Management services, including Chronic Care Management (CCM) and Behavioral Health Integration (BHI). G0511 provided a flat rate to cover a range of care management services, simplifying billing but sometimes limiting flexibility and precision.

Starting in July 2025, CMS will officially sunset G0511, replacing it with a requirement to report individual CPT and HCPCS codes for care management services. This change aims to:

  • Increase transparency by capturing the specific types of services delivered

  • Enable more accurate payment based on the scope and intensity of care

  • Encourage alignment with value-based payment models, particularly under APCM frameworks

Why This Matters for FQHC Leaders

These changes represent both a challenge and an opportunity:

Operational Readiness – FQHCs must prepare their billing, coding, and clinical documentation systems to accommodate individual codes for CCM and BHI services. Staff training and workflow redesign will be crucial.

Financial Optimization – While G0511 offered simplicity, the new structure allows for more granular billing, potentially increasing reimbursement if services are coded correctly and fully captured.

Strategic Alignment – APCM's focus on proactive, coordinated care aligns with the shift away from bundled codes like G0511. FQHCs that embrace APCM will be better positioned for success in a value-based care environment.

Action Steps for FQHC Leaders

Here’s how your health center can stay ahead:

Assess Current Workflows: Identify gaps in your current care management coding and documentation processes.

Educate Your Teams: Ensure that care managers, billing staff, and providers understand the specific codes replacing G0511 and how to apply them correctly.

Leverage Technology: Update EHR and billing systems to support accurate, real-time reporting of care management services.

Explore APCM Participation: Consider how adopting or enhancing APCM can align your FQHC with future payment models and patient care expectations.

Monitor Financial Impact: Track changes in reimbursement and adjust strategies to maintain or increase revenue while improving patient outcomes.

Looking Ahead

The sunsetting of G0511 is not merely a regulatory shift – it’s a signal that FQHCs must move toward a more sophisticated, patient-centered approach to care management. APCM provides a roadmap for achieving this goal while maintaining financial stability.

As a leader, your proactive engagement with these changes will set the stage for your health center’s success in the evolving healthcare environment.

Position your organization for the next era of value-based care. Schedule a one-on-one strategy session. 

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Request a FREE custom report detailing potential outcomes of APCM and other care coordination models. Gauge the impact on your center's quality & reimbursement.

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Pizza with Purpose Raffle

Book a mini strategy session at CPCA Financial.

Learn how we help FQHCs navigate value-based care and enter to win a pizza party for your team!!

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Brought to you with our partners at Gojji

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RSVP to save your space.

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Why the 2025 Final Rule matters.

[/vc_column_text][vc_column_text]More than a technical update, the 2025 Final Rule reflects CMS’s broader strategy to shift rural and community healthcare providers from volume to value. Recent updates to care management codes and the introduction of APCM represent a historic opportunity for health centers to lay the groundwork for enhanced patient care, improved operational efficiency, and increased financial sustainability. Join us for a focused session on what’s changing, what it means for your organization, and how to make the most of these new opportunities. Whether you're already participating in managed care or considering new programs, you’ll leave with strategies and tactics for the second half of 2025 and beyond. What’s covered:
  • 2025 Rule: Updates and big-picture impact.
  • New Opportunities: Positioning your organization for success.
  • Operational Alignment: Meeting care coordination, reporting, and compliance standards.
  • Advanced Primary Care Management (APCM): Model impact.
  • Updates on Remote Physiologic Monitoring (RPM): Remote Care best practices.
  • Open Q&A, polls, and peer discussion.
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Removing obstacles like start-up costs and staffing. Making effective remote care attainable for FQHCs.

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Book a demo and unlock the power of remote care.

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[vc_row][vc_column][vc_column_text] The Coverage to Care (C2C) initiative, developed by the Centers for Medicare & Medicaid Services, helps individuals understand their health coverage and access the primary care and preventive services right for them. In this time, after Open Enrollment (OE), C2C resources provide critical information to assist consumers with the next steps after enrolling or changing their plan. Some key materials to review after the enrollment period include the Enrollment ToolkitRoadmap to Better Care5 Ways to Make the Most of Your Health CoverageMy Health Coverage at-a-Glance, and Manage Your Health Care Costs.

New C2C Resources

Check out the latest C2C resources helping consumers understand their coverage and the preventive services available. These resources also help partners and providers serve individuals in their community: Source: CMS Office of Minority Health[/vc_column_text][/vc_column][/vc_row]
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From December 2-6, the Centers for Medicare & Medicaid Services Office of Minority Health (CMS OMH) marks National Influenza Vaccination Week by highlighting vaccine disparities and encouraging everyone to get their flu shot, which can reduce the risk of illness, hospitalization, and death.

The Centers for Disease Control and Prevention (CDC) estimates that flu was associated with up to 75 million illnesses, 33 million medical visits, 900,000 hospitalizations, and 100,000 deaths during the 2023-2024 flu season. While everyone 6 months and older should receive a flu shot each year, people with a higher risk of serious complications from the flu—including pregnant people and children—should especially ensure that their vaccines are up to date. Black, Hispanic, and American Indian and Alaska Native adults are consistently less likely to get a flu shot, with fewer than half receiving their flu shot in 2021-2022. Rural residents are also less likely to get their flu shot than people in urban areas.

Our Immunization and Vaccine Resources webpage has flu and vaccine information to help raise awareness this flu season. We encourage you to share these resources and the others listed below with those you serve during National Influenza Vaccination Week.

Resources

Source: CMS Office of Minority Health[/vc_column_text][/vc_column][/vc_row]
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Access the Webinar Recording 2025 Final Rule: New Remote Care Models

[/vc_column_text][vc_column_text css=".vc_custom_1733158516613{padding-top: -30px !important;}"]The 2025 Medicare Physician Fee Schedule Final Rule provides additional compensation to FQHCs and RHCs providing care coordination services. Geared specifically towards Community Health Centers, this webinar covers the latest reimbursement opportunities, making remote care more accessible than ever. Our experts explain everything you need to know about the latest Remote Care Model. Learn how remote care reimbursements open doors for improved patient outcomes. Access the webinar, for info on:
  • FQHC PPS Market Basket
  • New Remote Care Model
  • Remote Patient Monitoring
  • Remote Care Management
  • Telehealth Reimbursement
  • Payment for Preventative Services
[/vc_column_text][vc_column_text css=".vc_custom_1733158536493{padding-top: -40px !important;}"]Curious about coordinated care? Vigilance can help. Email us or call 805.823.0981 to get started.[/vc_column_text][/vc_column][vc_column width="1/2"][wpforms id="3985" title="false" description="false"][ut_fancy_image image="3939"][/ut_fancy_image][/vc_column][/vc_row]
[vc_row][vc_column][vc_column_text] [/vc_column_text][/vc_column][/vc_row][vc_section full_width="" full_height="yes" css=".vc_custom_1729696079921{background-color: #f9f9fa !important;}" bklyn_section_anchor_id="services"][vc_row gap="10" content_placement="top"][vc_column width="1/2" offset="vc_col-lg-6 vc_col-md-12 vc_col-sm-12 vc_col-xs-12"][ut_fancy_image image="3981"][/ut_fancy_image][ut_header style="pt-style-1" align="left" lead_accent_font_weight="bold" title="Supercharge Care with Remote Patient Monitoring (RPM) " lead_accent_color="#252525"]Exciting news! CMS is now reimbursing FQHCs for Remote Patient Monitoring (RPM), opening new doors for your center to enhance patient care and generate revenue. Schedule a demo to learn how FQHCs are boosting quality of care and reimbursement with turnkey patient engagement solutions—with no start-up costs, no out-of-pocket expenses, and zero financial risk. [/ut_header][/vc_column][vc_column width="1/2" offset="vc_col-lg-6 vc_col-md-12 vc_col-sm-12 vc_col-xs-12"][vc_column_text css=".vc_custom_1729631030899{padding-top: 25px !important;padding-bottom: 0px !important;}"]

Request a demo to learn how your center can benefit from RPM.

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The Centers for Medicare & Medicaid Services Office of Minority Health (CMS OMH) celebrates National Health Center Week (NHCW) from August 4-10. NHCW, sponsored by the National Association of Community Health Centers, honors the nearly 1,400 community health centers nationwide that provide health care services to 31 million+ patients across more than 15,000 communities each year. This year’s NHCW theme is “Powering Communities Through Caring Connections” and focuses on connecting communities with their local health centers to improve health outcomes.

Community health centers contribute significantly to addressing health disparities by providing quality care to all people despite their ability to pay. Specifically, they serve a disproportionate number of people with a low income and people from racial and ethnic minorities, including those living in rural areas and those with limited English proficiency. CMS OMH provides resources and support to CHCs to help them disseminate important health information to their patients. Through the Coverage to Care (C2C) initiative, CMS OMH connects CHCs and other providers to materials they can share with patients to help them understand their health coverage and the care options available to them. Share the resources below to help CHCs continue to provide quality care and reduce health disparities throughout NHCW and all year.


Resources

Source CMS Office of Minority Health[/vc_column_text][/vc_column][/vc_row]

Vaccines help protect people of all ages against many diseases and conditions. In August, the Centers for Medicare & Medicaid Services Office of Minority Health (CMS OMH) is working to increase access to vaccines and encouraging those served by CMS to get their routine shots in honor of National Immunization Awareness Month. The Centers for Disease Control and Prevention (CDC) advises that everyone aged 6 months and older receive updated COVID-19 vaccines and flu shots each year. The CDC also recommends other routine vaccinations based on age.

However, fewer than 1 in 4 adults aged 19 or older received all their recommended vaccines in 2019. Minority populations have even lower vaccination rates, with only 15.9% of Black adults and 17.3% of Hispanic adults receiving routine vaccines compared to 23.7% White adults. Black (39.0%) and Hispanic (37.5%) Americans, as well as people who identify as other or multiple race (41.4%), also have lower flu vaccination coverage when compared with White (49.3%) adults. Significant disparities in access and health coverage, as well as a history of discrimination and distrust, contribute to these racial inequities in vaccination.

Disparities also exist in vaccination rates among children. In 2019, only 48.9% of Black children and 60.6% of Hispanic children between the ages of 6 months and 4 years old received their flu shot, compared to 64.1% of White children. Additionally, fewer children in rural areas received flu vaccines (51.8%) than those in urban areas (64.7%). The CMS Connecting Kids to Coverage National Campaign encourages families to enroll their children in health coverage so they can get the care and vaccines they need, especially as they go back to school.

During National Immunization Awareness Month, you can help your communities get vaccinated and stay healthy. Review and share the resources below to help those you serve learn more about recommended vaccines and how to access them.


Resources

Source: CMS Office of Minority Health

Vaccines help protect people of all ages against many diseases and conditions. In August, the Centers for Medicare & Medicaid Services Office of Minority Health (CMS OMH) is working to increase ac...

[vc_row full_width=""][vc_column][vc_column_text]July 10 2024 - Today, the U.S. Department of Health and Human Services (HHS), through the Centers for Medicare & Medicaid Services (CMS), proposed new policies in the calendar year (CY) 2025 Medicare Physician Fee Schedule (PFS). Proposed policies would increase value-based care, strengthen primary care, and expand access to behavioral and oral healthcare.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][ut_btn button_align="bklyn-btn-left" font_weight="bold" button_text="View CMS Fact Sheet" button_text_color="#ffffff"][/vc_column][/vc_row][vc_row][vc_column][ut_title_divider_2 line_height="1"][/ut_title_divider_2][vc_column_text css=".vc_custom_1721151102929{padding-bottom: -75px !important;}"]

Get ahead of these changes. The experts at Vigilance Health turn obstacles into opportunities.

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LET'S START A CONVERSATION.

Vigilance Health is ready to lead you into the future of Value-Based Healthcare. We're here to provide you with more information, answer any questions you may have, and create an effective solution for your value-based care delivery and reimbursement needs.